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Still waiting for item to arrive…
I was very excited to purchase this for an upcoming trip. I purchased on June 28th. It is now July 12. My bag has still not shipped out. I have emailed the company 4 times to check on the order with no response. I’ve called numerous times to speak to customer service and no one answers the phone. I’ve emailed asking for a refund and still no response from this company. The item itself I’m sure is lovely but the customer service from this company is awful!
Attractive and Functional
The Genoa Bon Voyage Garment Bag is very attractive and I enjoyed traveling with it. It would be nice if there was a way to secure the hanger so that the garment(s) don't slip down and crumple when transporting the bag.
It was a Christmas gift
It was a Christmas gift for my mother in law and she had already bought the exact bag at Mason’s in Fayetteville AR. I sent an email because I would like to exchange this for something else please
Love it! Was a little
Love it! Was a little surprised however to see if offered on Amazon for $15 cheaper